How PayU managed post-merger cultural integration during lockdown – Times of India

Just before the lockdown last year, PayU acquired PaySense for $185 million. The plan was to merge PaySense with PayU’s existing credit platform, LazyPay. This, obviously, had to be done remotely.
Managing the cultural integration following a merger can itself be a tough task; doing it remotely can be even more challenging. PayU’s chief people officer Priya Cherian tells Namrata Singh how strong alignment at the leadership level is critical to ensuring a successful integration. Edited excerpts:

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